Nanopouches.com

Privacy Policy

Who we are

Nanopouches.com is operated by NANO, based in Estonia. Our website address is: https://nanopouches.com.

For any privacy-related questions, contact us at info@nanotech.ee.

What personal data we collect and why

Contact form

When you submit our contact form, we collect:

  • Your name
  • Your email address
  • Your company name (optional)
  • The message you write
  • The date and time of the submission

This information is used solely to respond to your inquiry. It is stored on our server and forwarded to our team by email. We do not share it with third parties for marketing.

Anti-spam protection

To protect the contact form from automated abuse, we use Cloudflare Turnstile. Turnstile briefly inspects your browser environment (IP address, user agent, basic interaction signals) to confirm you are a human visitor. Cloudflare does not store identifying personal data and does not use it for advertising. See Cloudflare’s privacy policy.

We also apply per-IP rate limiting so the same address cannot submit excessive requests in a short window.

Analytics

We use Google Analytics 4 to understand how visitors use our site (which pages are popular, how people arrive, what device they use). This helps us improve the site.

Google Analytics uses cookies to collect this information in an aggregated, mostly anonymised form. IP addresses are truncated by Google before storage. See Google’s privacy policy.

Logged-in administrators are excluded from analytics — only public visits are counted.

Cookies

Our site sets the following cookies:

  • Google Analytics cookies (_ga, _ga_*): track unique visitors and sessions. Expire after 13 months.
  • Cloudflare Turnstile cookies: temporary, set only when the contact form is rendered. Used to detect automated traffic.
  • WordPress session cookies: set only if you log in to the admin area.

You can block or delete cookies in your browser settings at any time. Blocking analytics cookies will not affect site functionality.

Server logs

Our web server records standard access logs (IP address, requested URL, user agent, timestamp) for security and troubleshooting. These logs are kept for a maximum of 30 days and are not used to identify individual visitors.

Embedded content from other websites

Pages on this site may include embedded content from third parties (for example, videos hosted on external services). Embedded content behaves exactly as if you had visited the third-party site directly. These services may collect data about you, use cookies, and monitor your interaction with the embedded content.

How long we keep your data

  • Contact form submissions: stored on our server indefinitely so we can refer back to past conversations. You may request deletion at any time (see “Your rights” below).
  • Analytics data: retained by Google for 14 months, then automatically deleted.
  • Server logs: 30 days.

Where we send your data

Visitor analytics is processed by Google LLC (USA) under standard contractual clauses for EU data transfers. Anti-spam verification is processed by Cloudflare, Inc. (USA) under the same framework. Our website itself and all contact form submissions are hosted in the European Union.

Your rights under GDPR

If you are in the European Union, you have the following rights regarding your personal data:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — ask us to correct inaccurate or incomplete data
  • Right to erasure (“right to be forgotten”) — request deletion of your data
  • Right to restrict processing — ask us to pause processing while a dispute is resolved
  • Right to data portability — receive your data in a machine-readable format
  • Right to object — object to certain types of processing (e.g. analytics)
  • Right to lodge a complaint with the Estonian Data Protection Inspectorate (aki.ee) or your local supervisory authority

To exercise any of these rights, email us at info@nanotech.ee. We will respond within 30 days.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The “last updated” date below indicates when this version became effective. Significant changes will be highlighted on this page.

Last updated: 18 May 2026